Accessibility Statement

Last Updated: July 2025

Carhax LLC (“Carhax,” “we,” “us,” or “our”) is committed to ensuring digital accessibility for all users, including people with disabilities. We are continuously improving the user experience for everyone and applying relevant accessibility standards.

Our Commitment

• We strive to ensure our website is accessible and usable by all people, including those using assistive technologies.
• We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA wherever possible.

Continuous Improvement

• We regularly review our website and content to identify and address accessibility issues.
• Our site is designed to work with modern web browsers and assistive technology tools.

Feedback & Assistance

• If you encounter any accessibility barriers or have suggestions for improvement, please contact us at support@carhax.net.
• We will do our best to provide you with the information or service you need through an accessible communication method.

Physical Accessibility

Carhax is a mobile service and does not operate a retail storefront or public office. All services are provided at the customer’s location in the Sammamish, WA area.

Future Updates

We may update this Accessibility Statement as we make improvements to our website or as standards evolve.